SMB Automation Surges: 76% Adopted, Now Focus Shifts to Safety

Zapier Blog · Sep 22 · 1 min read

What happenedA significant 76% of small and medium-sized businesses (SMBs) have embraced automation, but this rapid adoption is often driven by enthusiasm rather than robust planning. The next critical step for these businesses is to ensure their automation strategies are implemented safely and securely.

Why it matters for marketersSMBs are diving headfirst into automation, mirroring a hobbyist's enthusiasm, but this rapid, often unplanned, adoption of AI tools creates significant security vulnerabilities. The rush to automate without proper safeguards is a ticking time bomb for data breaches and operational risks.

Topics: smb automation, ai adoption, cybersecurity, risk management

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