Sprinklr VOC Agents Now Available in Gemini Enterprise Marketplace
MarTech Series · 14h ago · 1 min read
What happenedSprinklr's Voice of the Customer (VOC) Agent Suite is now accessible within Google's Gemini Enterprise Agent Marketplace. This integration allows businesses to leverage specialized AI agents to analyze diverse customer feedback, transforming it into actionable insights and recommendations directly within their existing Gemini workflows.
Why it matters for marketersThe integration of specialized AI agents like Sprinklr's VOC suite into platforms like Gemini Enterprise signals a shift towards agentic AI that replicates expert analysis, not just content generation, for deeper customer understanding.
Topics: voice of customer, ai agents, gemini, cxm