Snap's Grace Kao on Conversational AI and Brand Engagement

Adweek53m ago·1 min readStrategy & Trends

AI Summary

Grace Kao from Snap discusses how conversational marketing, powered by AI, is reshaping brand engagement. She emphasizes the evolving role of creativity in a landscape increasingly influenced by AI and new technologies.

⚡ Marketer Insight

As AI drives conversational marketing, brands must rethink creative strategies to foster genuine engagement, moving beyond traditional one-way communication to interactive experiences.

#conversational marketing#ai#brand engagement#creativity

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