ElevenLabs CEO: Disclose AI voices in customer service
TechCrunch AI4h ago·1 min readAI Tools
AI Summary
ElevenLabs, a company powering AI voices in customer service, believes businesses should disclose when customers are speaking with an AI. The CEO suggests this transparency is important until AI interaction becomes the universally expected norm.
⚡ Marketer Insight
As AI voice technology like ElevenLabs becomes ubiquitous in customer service, transparency around AI interaction is a critical ethical and branding consideration. Failing to disclose could erode trust, even as AI becomes the expected standard.
#ai voice#customer service#transparency#elevenlabs
Original article
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