UJET Appoints CFO Ahead of Agentic Experience Optimization (AXO) Launch
MarTech Series6h ago·1 min readStrategy & Trends
AI Summary
Customer experience AI platform UJET has appointed Jason Royer as CFO to support its growth and the upcoming launch of its Agentic Experience Optimization (AXO) platform. AXO aims to unify AI and human agents into a single system, marking UJET's move beyond traditional CCaaS.
⚡ Marketer Insight
UJET's AXO platform signals a significant shift towards integrating AI agents and human agents, a trend that will redefine customer experience management and require marketers to adapt their strategies for a blended AI-human interaction model.
#customer experience#ai agents#contact center ai
Original article
MarTech Series