Gupshup Launches Self-Serve Voice AI Platform for Conversational Engagement
MarTech Series15h ago·1 min readAI Tools
AI Summary
Gupshup has introduced a self-serve Voice AI Platform that allows businesses to build and deploy AI voice agents for customer support, sales, and operations. This platform extends their existing messaging capabilities (WhatsApp, RCS, SMS) to phone calls, enabling end-to-end call handling with a no-code interface.
⚡ Marketer Insight
AI is now bridging the gap between messaging and voice channels, offering businesses a unified platform to automate customer interactions across all touchpoints. This move signals a significant shift towards AI-powered, end-to-end conversational engagement beyond traditional text-based channels.
#voice ai#conversational ai#customer engagement#ai tools
Original article
MarTech Series